Legal

Contact and support

Need to talk to us? This is Kai Strategy Lab's official channel.

Contact email

Write to mauricio.zuniga@mauroz.xyz. It is the official channel for strategic conversations, service proposals, partnerships, press, legal questions and privacy requests.

Support for Kai products

Each digital product of the ecosystem has its own help channel inside the platform and its own support emails, indicated on its site. If you use a Kai product and don't know where to write, this email also works as a front door: we will point you to the right channel.

Response times

We reply within a reasonable time, normally on business days. Matters that prevent the use of a contracted service take priority.

Before writing

For joint work proposals, tell us in a few lines which decision, opportunity or strategic tension you want to understand better: it helps us reply with something useful from the very first email.